ABSTRAK Imroatun Nurhasanah 2016.”Analisis Sistem Pelayanan Samsat Keliling Dan Pengaruhnya Terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor”. Dibawah bimbingan Nurul Kompyurini, S.E,.M.AK,.Ak ., CA. dan . Adi Darmawan E.SE., Ak., CPA.,CA. Penelitian ini bertujuan untuk mengetahui apakah akses pajak pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor.mengetahui apakah fasilitas pada pelayanan samsat keliling berpengaruh terhadap tingkatkepatuhan wajib pajak kendaraan bermotor .Mengetahui apakah complain center pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor. Mengetahui apakah website pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor.metode penilitian ini kuatitatif, teknik pengambilan sampel insidental. Hasil penelitian ini akses pajak berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, fasilitas berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, complain center berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, website berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor. Kata kunci: akses pajak, fasilitas, complain center, website dan kepatuhan wajib spajak kendaraan bermotor. ABSTRACT Imroatun Nurhasanah 2016. "Analysis SAMSAT Roving Care System And Its Influence On Taxpayer Compliance Motor Vehicles". Under the guidance of Nurul Kompyurini, S.E, .M.AK, .Ak., CA. and. Adi Darmawan E.SE., Ak., CPA., CA. This study aims to determine whether access to a tax on services circumference samsat effect on the rate of motor vehicle tax compliance. determine whether the facilities to service the circumference samsat effect on the rate of motor vehicle tax compliance. determine whether the complaint center to service the circumference samsat effect on the rate of motor vehicle tax compliance. Knowing whether a website to service the circumference samsat effect on the rate of motor vehicle tax compliance. Quantitative methods of this research, sampling techniques incidental. The results of this research affect the access tax on tax compliance of motor vehicles, facilities affect the motor vehicle tax compliance, the complaint center effect on motor vehicle tax compliance, website effect on motor vehicle tax compliance. Keywords: access taxes, facilities, complain center, website and motor vehicle tax compliance.

ABSTRAK Imroatun Nurhasanah 2016.”Analisis Sistem Pelayanan Samsat Keliling Dan Pengaruhnya Terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor”. Dibawah bimbingan Nurul Kompyurini, S.E,.M.AK,.Ak ., CA. dan . Adi Darmawan E.SE., Ak., CPA.,CA. Penelitian ini bertujuan untuk mengetahui apakah akses pajak pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor.mengetahui apakah fasilitas pada pelayanan samsat keliling berpengaruh terhadap tingkatkepatuhan wajib pajak kendaraan bermotor .Mengetahui apakah complain center pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor. Mengetahui apakah website pada pelayanan samsat keliling berpengaruh terhadap tingkat kepatuhan wajib pajak kendaraan bermotor.metode penilitian ini kuatitatif, teknik pengambilan sampel insidental. Hasil penelitian ini akses pajak berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, fasilitas berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, complain center berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor, website berpengaruh terhadap kepatuhan wajib pajak kendaraan bermotor. Kata kunci: akses pajak, fasilitas, complain center, website dan kepatuhan wajib spajak kendaraan bermotor. ABSTRACT Imroatun Nurhasanah 2016. "Analysis SAMSAT Roving Care System And Its Influence On Taxpayer Compliance Motor Vehicles". Under the guidance of Nurul Kompyurini, S.E, .M.AK, .Ak., CA. and. Adi Darmawan E.SE., Ak., CPA., CA. This study aims to determine whether access to a tax on services circumference samsat effect on the rate of motor vehicle tax compliance. determine whether the facilities to service the circumference samsat effect on the rate of motor vehicle tax compliance. determine whether the complaint center to service the circumference samsat effect on the rate of motor vehicle tax compliance. Knowing whether a website to service the circumference samsat effect on the rate of motor vehicle tax compliance. Quantitative methods of this research, sampling techniques incidental. The results of this research affect the access tax on tax compliance of motor vehicles, facilities affect the motor vehicle tax compliance, the complaint center effect on motor vehicle tax compliance, website effect on motor vehicle tax compliance. Keywords: access taxes, facilities, complain center, website and motor vehicle tax compliance.

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